It's a blue button below the account creation area. Before clicking or tapping the Continue button at the bottom of the new account creation page, you should ensure that your name, desired email address, password, and phone number are accurate.ģ. Make sure all of you account information is correct. It's impossible to create a Yahoo account without verifying it, so to verify an account you must first go through the initial steps of creating one.Ģ. If you still cannot locate the verification email in any of the above places, please reach out to Virtru support to see if the email bounced or was blocked.Estimated Reading Time: 3 mins 1. If you are using a personal email address (such as or ) we recommend checking your spam settings to see if these messages are automatically being deleted or withheld.We also suggest requesting that your IT admins allow or unblock emails from the domain to ensure the issue doesn't happen again. If you are using a business email address, please contact your internal IT administrators to check any mail filters or quarantine.If the email is not in any other folders, then the email is likely stuck in an external quarantine.Check any Spam, Junk, and/or Promotions folders.Virtru verification links are sent by each "X" being a digit) and Virtru verification codes are delivered by the email has not landed in your main Inbox within 5-10 minutes, there are a few other areas to check:
These issues arise as a part of the standard Secure Reader verification process, which this article describes in detail: Read and Reply to a Virtru Encrypted Email without Virtru Installed. This article covers how to troubleshoot issues receiving Virtru verification emails.
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